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Found 23 items.
Estudios de Administración
The relationship between organizational culture and total quality management in SMEs

79-104
Gerardo Hernandez Chavez, José Luis Jaramillo Villanueva, Yazmín Hernán...
2022-11-06

Organizational Culture is widely recognized as one of the fundamental elements for the success...

Estudios de Administración
Optimization of the drilling process to increase productivity and reduce rejects through the DMAIC methodology, Case of an auto...

142-164
Juan Chávez Medina, Dra. Norma Angélica Santiesteban López, Mtro. Ferna...
2022-07-09

The automotive industry has become more demanding in terms of quality over the years, as proce...

Estudios de Administración
Critical Success Factors of a Jewelry SME from Jalisco to COVID-19: a case study

117-141
Dra. Marcia Lorena Rodriguez Aldana, Dr. Carlos Fong Reynoso
2022-07-09

In Mexico, the jewelry industry of Jalisco contributes with 70% of the national production. Th...

Estudios de Administración
Analysis of the Process of Recruitment, Selection and Hiring of Collaborators in Long Stay Establishments for the Elderly (ELEA...

166-189
Pedro Traverso, Francisca Saldías, Juan Dillarza
2022-12-30

The accelerated aging of the population highlights the importance of countries preparing to ca...

Estudios de Administración
BKLAB: A cutting-edge strategy and new business

152-181
Livio Barnafi Retamal, Felix Lizama Garrido, Diego Lopez Lopez, Ismael ...
2021-06-29
Livio Barnafi Krause, pharmaceutical chemist and Business Manager at Laboratorio Barnafi Krause (...

Estudios de Administración
Improving the Overall Equipment Effectiveness (OEE) of an automotive sector company by reducing downtime and monitoring the con...

110-130
Juan Chávez Medina, Dr., Norma Angélica Santiesteban López, Dra., Isis ...
2021-12-31
The subject automotive company is specialized in the manufacture and development of labels using ...

Estudios de Administración
The Effects of Service Quality on Customer Trust and Satisfaction in Internet Banking

1-36
Eduardo Torres-Moraga, Cristóbal Barra, Arturo Z. Vásquez-Parraga, Anto...
2013-06-30
Purpose - This study contributes a multidimensional measure of service quality impacting on the t...

Estudios de Administración
The cement industry in Chile: Cbb and its vision of the future

64-95
Briones Ángeles, Ismael Oliva B., Karla Ramírez Hernández
2020-12-28
In 2019, Cbb (previously known as Cementos Bío Bío) was one of the biggest producers of cement, c...

Estudios de Administración
Management of SMEs in Mexico. In the face of new business scenarios and the theory of the agency

69-91
María Rosa López Mejía, Alicia Gómez Martínez, Mitzi Donaji Sánchez Mel...
2020-05-28
This century is already characterized by seriously competitive business environment. For this rea...

Estudios de Administración
Personal management skills as a determinant of quality in internal service

1-25
Andrés Raineri Bernain, Claudio Fuchs Baranski
1995-12-31
An empirical study is presented on the relationship existing between the personnel management ski...

Estudios de Administración
Prevention of technological risks in Aceros Argentinos. Change alternatives for an improvement in security management

4-20
Adrian Darmohraj, Jorge Walter
2019-12-12
Only intuitive and sensory organizations resist and know how to survive in the great transition p...

Estudios de Administración
The quality of service in the public health sector: an empirical investigation

65-94
Leslier Valenzuela F.
2008-12-31
This article evaluates the value perceived by the user of the Center of Primary Health in study v...

Estudios de Administración
Relationship between the dimensions of service quality and satisfaction: an analysis of the hygienic and satisfactory components

65-92
Eduardo Torres M., Enrique Manzur M., Pedro Hidalgo C., Cristóbal Barra V.
2008-06-30
Satisfaction is a key factor for the supermarkets management. Service quality is one of the most ...

Estudios de Administración
Does Social Responsibility Influence Organizational Performance?

16-34
José Felipe Ojeda-Hidalgo, Alejandra López-Salazar, Dolores Guadalupe Á...
2019-06-06
This research analyzes the impact of Corporate Social Responsibility (CSR) on business performanc...

Estudios de Administración
Factors Influencing Private Label Preference in an Emerging Market

1-36
Mónica Gómez S., Galo Paiva, Berta Schnettler M.
2012-12-31
The purpose of this study was to contribute knowledge concerning private label products in Chile,...

Estudios de Administración
Some hypotheses on the modernization of labor relations in Chilean companies

105-142
Eduardo Acuña A., Mario Alburquerque F.
1996-12-31
The present paper aims at developing a conceptual framework for the analysis of modernization of ...

Estudios de Administración
Effect of absenteeism and staff turnover of the productivity and sale of ecuadorian pork slaughter and sale company: 2020-2021

144-165
Monica Llanos Encalada, Karen Krystel Castillo Corral
2022-11-26
Staff turnover and absenteeism in the company, have increased, causing job dissatisfaction due to...

Estudios de Administración
Influence of the adoption of information technologies on organizational performance

65-88
Leslier Valenzuela Fernández, Carolina Martínez Troncoso
2012-06-30
This research aims to (1) investigate the factors that influence the adoption of IT (2) study the...

Estudios de Administración
Partmo business case: a decision to compete in the future

49-80
Ismael Oliva
2013-06-30
On 2011, the Colombian company called Industrias Partmo S.A. had become one of the leaders in the...

Estudios de Administración
The Announcement Effect of Junk Bond Issues: an Analysis of the 1976-1989 Period

42-73
Augusto Castillo R.
2001-12-31
This paper analyzes the impact of corporate junk bond offering announcements on stock prices for ...

Estudios de Administración
Exchange Rate Exposure and Optimal Hedging Strategies when Interest Rates are Stochastic: a Simulation-Based Approach

1-23
Augusto Castillo R.
2003-06-30
In this paper i analyze the problem faced by an investor expecting to receive a cash flow in a fo...

Estudios de Administración
Approaches to the Development of Effective Strategies for the Adoption of Emerging Technologies in Healthcare Institutions: Ove...

Cristobal Beltran
2025-07-24

La implementación de tecnologías emergentes en el sector de la salud ha transformado significa...

Estudios de Administración
Conduciendo la transformación digital en el Banco de Chile

Felix Lizama, Manuel Aranda Gutierrez, Pablo Bustos Faret, Ismael Oliva
2023-06-30
El 1 de octubre de 2018, Eduardo Ebensperger, gerente general del Banco de Chile terminaba los úl...

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Estudios de Administración

Universidad de Chile
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