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Found 23 items.
Estudios de Administración
Caja Vecina, Keep Growing in an environment of technological changes

51-81
Ismael Oliva Becerra, Marta Jancso Acuña, Karla Barriga Alarcón
2019-06-06
Towards the end of 2016, CajaVecina, a subsidiary of BancoEstado of Chile - the country’s only st...

Estudios de Administración
Fundo los Ulmos: a crossroad in the Chilean milk industry

16-30
Juan Pablo Torres, Alexandra Guidi Bresciani, Francisco Sanchez
2020-04-28
The case introduces the reader to the problems of a family business in the milk industry, Fundo L...

Estudios de Administración
Optimization of the drilling process to increase productivity and reduce rejects through the DMAIC methodology, Case of an auto...

142-164
Juan Chávez Medina, Dra. Norma Angélica Santiesteban López, Mtro. Ferna...
2022-07-09

The automotive industry has become more demanding in terms of quality over the years, as proce...

Estudios de Administración
Leisure lifestyles of childless couples vs. Full nest

49-68
Sandra María Gallego Martelo, Lina María Ceballos, Maria Claudia Mejia-Gil
2020-05-28
Despite multiple studies related to lifestyles and family life cycles, few academics have concent...

Estudios de Administración
Innovation as a business driver: the Hommie case

4-15
David Juliao-Esparragoza, Adriana Macias, Jaider Vega-Jurado
2020-05-20
In December 2018, Alonso Macías, Manager at Mayordomia, was looking for somewhere quiet to evalua...

Estudios de Administración
Critical Success Factors of a Jewelry SME from Jalisco to COVID-19: a case study

117-141
Dra. Marcia Lorena Rodriguez Aldana, Dr. Carlos Fong Reynoso
2022-07-09

In Mexico, the jewelry industry of Jalisco contributes with 70% of the national production. Th...

Estudios de Administración
Corporate Social Responsibility and Financial Profitability in the hotel sector of Cuenca – Ecuador

131-145
Jaqueline Dayana Arebalo-Naulaguari, Estefania Michelle Tapia-Alvarez, ...
2021-12-31
Socially responsible practices are applied as a business management strategy for the well-being o...

Estudios de Administración
Labor characteristics and commitment to work: Exploring occupational well-being

20-31
Angélica-María Hermosa-Rodríguez
2018-06-30
The main purpose of this study was to examine the relationship between psychosocial job character...

Estudios de Administración
Flora flower store: different deliveries to create an innovative service experience

38-51
Lorena A. Palacios-Chacon, Mauricio Ortiz Velasquez, Mario Giraldo
2019-12-12
FLORA Flower Shop was, in 2018, a flower shop located in the Riomar zone of Barranquilla, Colombi...

Estudios de Administración
Why do internal control systems fail in large corporations?

23-42
Lorena A. Palacios-Chacon, Natalia Lopera-Lopez
2020-07-27
The case examines the events that Gonzalo Jiménez faced in 2018 when he was working as an interna...

Estudios de Administración
Relational marketing and CRM in SMEs in the textile and apparel sector in Antioquia

5-22
María Andrea Ruiz-Velásquez, Lina María Ceballos, Dr., Natalia Londoño-...
2020-12-31
This qualitative research explores the strategies and activities involved in relationship marketi...

Estudios de Administración
The cement industry in Chile: Cbb and its vision of the future

64-95
Briones Ángeles, Ismael Oliva B., Karla Ramírez Hernández
2020-12-28
In 2019, Cbb (previously known as Cementos Bío Bío) was one of the biggest producers of cement, c...

Estudios de Administración
Does Social Responsibility Influence Organizational Performance?

16-34
José Felipe Ojeda-Hidalgo, Alejandra López-Salazar, Dolores Guadalupe Á...
2019-06-06
This research analyzes the impact of Corporate Social Responsibility (CSR) on business performanc...

Estudios de Administración
Training and history of patient loyalty in the context of private medical services

49-78
Cristóbal Barra, Eduardo Torres M, Arturo Z. Vásquez-Parraga
2011-12-31
Due to the increasing competitiveness in the medical activity, patients loyalty to doctors have b...

Estudios de Administración
Building consumer confidence towards Internet banking: an analysis of corporate image factors

23-45
Eduardo Torres Moraga, Carlos Flavián Blanco, Pedro Hidalgo Campos
2007-06-30
Trust is one of the most important factors when selecting a particular financial institution, esp...

Estudios de Administración
Financial services design via conjoint analysis

1-13
Juan Pablo Muñoz C.
1994-06-06
The article describes the design of a new financial service concept in Chile, by means of conjoin...

Estudios de Administración
Personal management skills as a determinant of quality in internal service

1-25
Andrés Raineri Bernain, Claudio Fuchs Baranski
1995-12-31
An empirical study is presented on the relationship existing between the personnel management ski...

Estudios de Administración
Gastronomic Tourism Potential and Local Development: The Case of Puerto Jelí, Ecuador

Melanie Gallardo
2026-02-07
This study evaluates the gastronomic tourism potential of Puerto Jelí, a coastal parish in southe...

Estudios de Administración
Ecoinnovación y tecnología como herramientas de competitividad en Micro y Pequeñas Empresas de Torreón, Coahuila.

BLANCA GISELA MARTINEZ FLORES, Lilibet Mendoza Wong, Hilda Haydeé Cháir...
2025-10-27
La innovación, cualidad muy importante en la sociedad humana y fundamental para el éxito y el cre...

Estudios de Administración
Approaches to the Development of Effective Strategies for the Adoption of Emerging Technologies in Healthcare Institutions: Ove...

Cristobal Beltran
2025-07-24

La implementación de tecnologías emergentes en el sector de la salud ha transformado significa...

Estudios de Administración
Knowledge management and innovative culture: The examination of Chilean firms across industries

Juan Acevedo, Iván Díaz-Molina
2023-06-30
The article examines the impact of knowledge management on innovative culture across industries w...

Estudios de Administración
Conduciendo la transformación digital en el Banco de Chile

Felix Lizama, Manuel Aranda Gutierrez, Pablo Bustos Faret, Ismael Oliva
2023-06-30
El 1 de octubre de 2018, Eduardo Ebensperger, gerente general del Banco de Chile terminaba los úl...

Estudios de Administración
The Effects of Service Quality on Customer Trust and Satisfaction in Internet Banking

1-36
Eduardo Torres-Moraga, Cristóbal Barra, Arturo Z. Vásquez-Parraga, Anto...
2013-06-30
Purpose - This study contributes a multidimensional measure of service quality impacting on the t...

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Estudios de Administración

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