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Found 24 items.
Estudios de Administración
E-Commerce in times of pandemic: re-examining the role of key antecedents of Purchase Intention

28-51
Cristobal Barra, Wilson Esquivel, Allison Medel, Bastian Melendez
2022-07-09

The objective of this research is to test a model for the formation of purchase intention in e...

Estudios de Administración
Sustainable development in the tourism businesses, viewed from the Emotional Intelligence perspective

61-80
César Omar Velázquez Vega, Ricardo Sonda de la Rosa
2021-06-14
Emotional Intelligence applied to leadership styles when directing tourism businesses offers oppo...

Estudios de Administración
The cement industry in Chile: Cbb and its vision of the future

64-95
Briones Ángeles, Ismael Oliva B., Karla Ramírez Hernández
2020-12-28
In 2019, Cbb (previously known as Cementos Bío Bío) was one of the biggest producers of cement, c...

Estudios de Administración
Implementation of flat structures in Colombian organizations

5-31
Isabel Cristina Molina-Velásquez, Señora, Francisco López-Gallego, Yaro...
2021-06-29
This research seeks to understand the adoption of a flat structure in Colombian organizations as ...

Estudios de Administración
Relationship between organizational commitment and employee turnover

102-129
Yazmín Hernández Chávez, José Luis Jaramillo Villanueva, Gerardo Hernán...
2021-06-29
The purpose of this paper is to analyze the relationship between organizational commitment and em...

Estudios de Administración
Corporate Social Responsibility and Financial Profitability in the hotel sector of Cuenca – Ecuador

131-145
Jaqueline Dayana Arebalo-Naulaguari, Estefania Michelle Tapia-Alvarez, ...
2021-12-31
Socially responsible practices are applied as a business management strategy for the well-being o...

Estudios de Administración
Critical Success Factors of a Jewelry SME from Jalisco to COVID-19: a case study

117-141
Dra. Marcia Lorena Rodriguez Aldana, Dr. Carlos Fong Reynoso
2022-07-09

In Mexico, the jewelry industry of Jalisco contributes with 70% of the national production. Th...

Estudios de Administración
Does “good acting requires a good cast?" A replication study of how team deep acting dispersion influence individual outcomes

66-80
Lyonel Laulié, Gabriel Briceño Jiménez, Ignacio Pavez
2022-07-09

Previous research shows that emotional labor, or having to display certain emotions in the wor...

Estudios de Administración
A conceptual review of the literature on brand personality

81-104
Gonzalo R. Llanos-Herrera
2022-07-09

The purpose of this study is to contribute to the knowledge of the systematization of the conc...

Estudios de Administración
Understanding the service experience of the banking industry: A data mining approach

5-35
Carolina Martinez Troncoso, Alejandra Coronado, Camila Gallegos
2022-12-26
The purpose of this research is to investigate the banking Service Experience (SE) using text min...

Estudios de Administración
Work engagement, job satisfaction and performance: the role of organizational culture

32-49
Jesús E. Juyumaya
2018-06-30
The study investigated the relationship between work engagement, job satisfaction and task perfor...

Estudios de Administración
Utrecht work engagement scale in Chile: measurement, reliability and validity

35-50
Jesús E. Juyumaya
2019-06-06
Work engagement is described according to dedication, vigor and absorption. The most widely-used ...

Estudios de Administración
Relación entre las tensiones de aprendizaje y las actividades de explotación y exploración: un mecanismo motivacional de mediación

Joan Becerra Córdova, Lyonel Laulié, Pedro Leiva
2025-11-18

Hoy no hay mucha claridad de los efectos que tendrían las paradojas una vez reconocidos y admi...

Estudios de Administración
Brand Personality in Chile: a combinedemic-etic approach

25-50
Sergio Olavarrieta, Roberto Friedmann, Enrique Manzur
2010-06-30
The purpose of our study is to extend previous work on brand personality (Aaker 1997). While foll...

Estudios de Administración
Diversification and determinants of banking performance: an international comparison

1-48
Mauricio Jara Bertin, José Tomás Arias Moya, Arturo Rodríguez Perales
2011-12-31
This paper analyzes the determinants of bank performance between Latin American and U.S. institut...

Estudios de Administración
Logo Selection and Modification Guidelines: an empirical international validation in Chile

1-21
Sergio Olavarrieta S., Roberto Friedmann
2007-06-30
Logo selection and modification is a common marketing practice; brand managers and other marketin...

Estudios de Administración
Approaches to the Development of Effective Strategies for the Adoption of Emerging Technologies in Healthcare Institutions: Ove...

Cristobal Beltran
2025-07-24

La implementación de tecnologías emergentes en el sector de la salud ha transformado significa...

Estudios de Administración
Happiness: analysis of drivers between Chile and Canada

1-21
Miguel Mendoza H., Benjamín Gómez C.
2011-06-30
This study attempts to assess the relative importance of different drivers of happiness and their...

Estudios de Administración
Training and history of patient loyalty in the context of private medical services

49-78
Cristóbal Barra, Eduardo Torres M, Arturo Z. Vásquez-Parraga
2011-12-31
Due to the increasing competitiveness in the medical activity, patients loyalty to doctors have b...

Estudios de Administración
The Effects of Service Quality on Customer Trust and Satisfaction in Internet Banking

1-36
Eduardo Torres-Moraga, Cristóbal Barra, Arturo Z. Vásquez-Parraga, Anto...
2013-06-30
Purpose - This study contributes a multidimensional measure of service quality impacting on the t...

Estudios de Administración
Relationship between the dimensions of service quality and satisfaction: an analysis of the hygienic and satisfactory components

65-92
Eduardo Torres M., Enrique Manzur M., Pedro Hidalgo C., Cristóbal Barra V.
2008-06-30
Satisfaction is a key factor for the supermarkets management. Service quality is one of the most ...

Estudios de Administración
Building consumer confidence towards Internet banking: an analysis of corporate image factors

23-45
Eduardo Torres Moraga, Carlos Flavián Blanco, Pedro Hidalgo Campos
2007-06-30
Trust is one of the most important factors when selecting a particular financial institution, esp...

Estudios de Administración
Chilean worker stories: symbols and cultural meanings

65-118
Eduardo Acuña A.
2007-12-31
This paper considers the analysis of stories written by Chilean female and male workers. The stor...

Estudios de Administración
Determinants of the decision to go public for Business: The Case of Chile

87-121
Nicolás Gracia Magallón, Humberto Gacitúa Rodríguez, Mauricio Jara Bertín
2016-06-30
This study seeks to establish the determinants that affect the realization of a public offering o...

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Estudios de Administración

Universidad de Chile
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