Alston, B., Dastoor, B., & Chin-Loy, C. (2016). Emotional Intelligence and Transformational Leadership to Foster Sustainability. International Journal of Business and Social Science, 7(5), 9-20.
Aritzeta, A., Balluerka, N., Gorostiaga, A., Alonso-Arbiol, I., Haranburu, M., & Gartzia, L. (2016). Classroom emotional intelligence and its relationship with school performance. European Journal of Education and Psychology, 9(1), 1-8. https://doi.org/10.1016/j.ejeps.2015.11.001
Ashkanasy, N., & Humphrey, R. (2011). Current emotion research in organizational behavior. Emotion Review, 3(2), 214–224. https://doi.org/10.1177/1754073910391684
Ashkanasy, N., & Humphrey, R. (2014). Leadership and Emotion: A Multilevel perspective. In D. V. Day (Ed.), The Oxford Handbook of Leadership and Organizations, (pp. 783–804). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199755615.013.038
Barbuto, J. E., Gottfredson, R. K., & Searle, T. P. (2014). An Examination of Emotional Intelligence as an Antecedent of Servant Leadership. Journal of Leadership and Organizational Studies, 21(3), 315-323. https://doi.org/10.1177/1548051814531826
Bar-On, R. (1997). The Emotional Quotient Inventory (EQ-i): Technical manual. Toronto, Canada: Multi-Health Systems.Bar-On, R. (2006). The Bar-On model of emotional-social intelligence (ESI) 1. Psicothema 18(suplemento), 13-25. https://reunido.uniovi.es/index.php/PST/article/view/8415
Bar-On, R., Tranel, D., Denburg, N. L., & Bechara, A. (2003). Exploring the neurological substrate of emotional and social intelligence. Brain, 126(8), 1790-1800. https://doi.org/10.1093/brain/awg177
Berger, P. L. (2018). The limits of social cohesion: Conflict and mediation in pluralist societies. Routledge.
Boyatzis, R., Smith, M., Van, E., & Woolford, L. (2013). Developing resonant leaders through emotional intelligence, vision and coaching. Organizational Dynamics,42(1), 17–24. http://dx.doi.org/10.1016/j.orgdyn.2012.12.003
Caruso, D. R. & Rees, L. (2019). Developing Leaders of Character with Emotional Intelligence. The Journal of Character & Leadership Development, 6(1), 43–51. https://jcli.scholasticahq.com/article/7522.pdf
Cooper, R. K., & Sawaf, A. (1997). Executive EQ: Emotional intelligence in leadership and organizations (1st ed.). Penguin Putnam Inc.
del Río, M., Rodríguez, C., & Revilla, M. (2019). Relevance of social, economic, and environmental impacts on residents’ satisfaction with the public administration of tourism. Sustainability, 11(22), 1-15. https://doi.org/10.3390/su11226380
Di Fabio, A. (2017). Positive healthy organizations: Promoting well-being, meaningfulness, and sustainability in organizations. Frontiers in Psychology, 8, 1-6. https://doi.org/10.3389/fpsyg.2017.01938
Di Fabio, A., & Saklofske, D. (2019). Positive relational management for sustainable development: Beyond personality traits-the contribution of emotional intelligence. Sustainability, 11(2), 1-9. https://doi.org/10.3390/su11020330
Diez, S., & Sánchez, C. (2017). Influencia de la personalidad y la inteligencia emocional en los estilos de Liderazgo. Revista Empresarial, 11(43), 22-28. https://dialnet.unirioja.es/descarga/articulo/6185663.pdf
Dippenaar, M., & Schaap, P. (2017). The impact of coaching on the emotional and social intelligence competencies of leaders. South African Journal of Economic and Management Sciences, 20(1), 1-16. https://doi.org/10.4102/sajems.v20i1.1460
Edú, S., Moriano, J., & Molero, F. (2014). Authentic leadership and intrapreneurial behavior: cross-level analysis of the mediator effect of organizational identification and empowerment. International Entrepreneurship and Management Journal, 12(1), 131-152. https://doi.org/10.1007/s11365-014-0333-4
Fernández-Berrocal, P., & Extremera, N. (2006). Emotional intelligence: A theoretical and empirical review of its first 15 years of history. Psicothema, 18(Suplemento), 7–12. http://www.redalyc.org/articulo.oa?id=72709502
Francis, R., & Nair, V. (2020). Tourism and the sustainable development goals in the Abaco cays: pre-hurricane Dorian in the Bahamas. Worldwide Hospitality and Tourism Themes, 12(3), 321–336. https://doi.org/10.1108/WHATT-02-2020-0007
Gambetta, M. (2015). Estrategias de capacitación desarrolladas en un entorno corporativo estatal en Uruguay. Cuadernos de Investigación Educativa, 6(2), 71–88. https://doi.org/10.18861/cied.2015.6.2.37
García-Fernández, M., & Giménez-Mas, S. (2010). La inteligencia emocional y sus principales modelos: Propuesta de un modelo integrador. Espiral Cuadernos Del Profesorado, 3(6), 43-52. http://dx.doi.org/10.25115/ecp.v3i6.909
Garriga, E., & Melé, D. (2004). Corporate Social Responsibility Theories: Mapping the Territory Social Responsibility Corporate Theories: Mapping the Territory. Journal of Business Ethics, 53(1–2), 51–71. https://doi.org/10.1023/B:BUSI.0000039399.90587.34
Ghoochani, O., Ghanian, M., Khosravipour, B., & Crotts, J. (June de 2019). Sustainable tourism development performance in the wetland areas: a proposed composite index. Tourism Review, 75(5), 745-764. https://doi.org/10.1108/TR-02-2019-0061
Goffi, G., Masiero, L., & Pencarelli, T. (2018). Rethinking sustainability in the tour-operating industry: Worldwide survey of current attitudes and behaviors. Journal of Cleaner Production, 183, 172-182. https://doi.org/10.1016/j.jclepro.2018.02.029
Gómez, F., Lacasta, J., Matínez-Tur, V., & Rodríguez, C. (2018). Avances en el Liderazgo: marco de competencias de los líderes profesionales. Siglo Cero, 49(4), 7-34. https://doi.org/10.14201/scero2018494734
González-Damian, A. (2018). Construcción social de la experiencia turística. Bubok Publishing S.L.González-Robles, A., Peñalver, J., & Bresó, E. (2011). La evaluación de la inteligencia emocional: ¿autoinformes o pruebas de habilidad? Fórum de Recerca, 16, 699-712. http://hdl.handle.net/10234/77307
Gutierrez, D., Mullen, P. R., & Fox, J. (2017). Exploring Emotional Intelligence Among Master’s-Level Counseling Trainees. Counselor Education and Supervision, 56(1), 19–32. https://doi.org/10.1002/ceas.12057
Hair, J., Anderson, R., Tatham, R., & Black, W. (1999). Análisis multivariante (5ª ed.). Prentice Hall Iberia.
Haney, A., Pope, J., & Arden, Z. (2018). Making It Personal: Developing Sustainability Leaders in Business. Organization & Environment, 33(2), 155-174. https://doi.org/10.1177/1086026618806201
Hollander, E. (1980). Leadership and Social Exchange Processes. In Gergen K.J., Greenberg M.S., Willis R.H. (eds) Social Exchange (pp. 103–118). Springer. https://doi.org/10.1007/978-1-4613-3087-5_5
Hoon, L., & Chelladurai, P. (2017). Emotional intelligence, emotional labor, coach burnout, job satisfaction, and turnover intention in sport leadership. European Sport Management Quarterly,18(4), 393-412. https://doi.org/10.1080/16184742.2017.1406971
Jain, P., & Duggal, T. (2016). The influence of transformational leadership and emotional intelligence on the organizational commitment. Journal of Commerce & Management Thought, 7(3), 586–598. https://doi.org/10.5958/0976-478X.2016.00033.1
Kieffer, M., & Burgos, A. (2015). Construcción de una visión local y colectiva para emprender iniciativas de Turismo Rural Comunitario. In UNAM Instituto de Geografía / UAEM Unidad Texcoco. De la dimensión teórica al abordaje empírico del turismo en México. Perspectivas multidsciplinarias, (pp. 295-310) UNAM Instituto de Geografía/UAEM Unidad Texcoco. https://halshs.archives-ouvertes.fr/halshs-01123929
Koc, E. (ed.) (2018). Emotional Intelligence in Tourism and Hospitality. CABI.Koc, E., & Boz, H. (2020). Development of hospitality and tourism employees’ emotional intelligence through developing their emotion recognition abilities. Journal of Hospitality Marketing and Management, 29(2), 121–138. https://doi.org/10.1080/19368623.2019.1608885
Lopez-Zafra, E., Pulido-Martos, M., Berrios-Martos, P., & Augusto-Landa, J. M. (2017). Does transformational leadership predict group emotional intelligence in work settings? International Journal of Social Psychology, 32(3), 513–538. https://doi.org/10.1080/02134748.2017.1352170
Madero, S., & De la Garza, J. (2017). Validación del modelo de las prácticas de atracción y retención laboral desde la perspectiva del trabajador joven. Gestión de la innovación para el desarrollo sostenible de los negocios, 3er. Congreso Internacional de Investigación en Escuelas y Facultades de Negocios. (Trabajo no publicado).
Madero, S., Díaz, P., & Núñez, F. (2016, 20 de mayo). Análisis exploratorio de las prácticas de atracción y retención en ambientes de trabjao desde la perspectiva de la Generación y Gestión social: organizaciones humanas para una sociedad incluyente [manuscrito no publicado]. XX Congreso Anual de la Academia de Ciencias Administrativas AC (ACACIA), Yucatán, México.
Martin-Raugh, M. P., Kell, H. J., & Motowidlo, S. J. (2016). Prosocial knowledge mediates effects of agreeableness and emotional intelligence on prosocial behavior. Personality and Individual Differences, 90, 41-49. https://doi.org/10.1016/j.paid.2015.10.024
Mayer, J., Caruso, D., & Salovey, P. (2016). The Ability Model of Emotional Intelligence: Principles and Updates. Emotion Review, 8(4), 290-300. https://doi.org/10.1177/1754073916639667
Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey, & D. Sluyter (Eds.). Emotional development and emotional intelligence: Educational implications (pp. 3–31). New York, CA: Basic Books.
Mayer, J., Salovey, P., & Caruso, D. (2000). Mayer–Salovey–Caruso Emotional Intelligence Test (MSCEIT) user’s manual. In Test (p. 46). MHS.
Salovey, P., Mayer, J. D., Goldman, S. L., Turvey, C; & Palfai, T. P. (1995). Emotional attention, ciarity, and repair: exploring emotional intelligence using the Trait Meta-Mood Scale. En J. W. Pennebaker (Ed.), Emotion, Disclosure, & Health (pp. 125- 154). Washington: American Psychological Association.
Meschede, C., & Henkel, M. (2019). Library and information science and sustainable development: a structured literature review. Journal of Documentation, 75(6), 1356-1369. https://doi.org/10.1108/JD-02-2019-0021
Navaneedhan, C., & Kamalanabhan, T. (2020). Is Emotional Intelligence an essential element in global learning environment to become socially responsible innovators? Technium Social Sciences Journal, 5, 12-25.
Panait, C. (2018). Emotional Intelligence Influence in Leadership. Scientific Research and Education in the Air Force, 20, 493-498. https://doi.org/10.19062/2247-3173.2018.20.67
Pereira, M., & Ferreira, T. (2019). A Relevância da Gestão da Comunicação e Liderança na Eficiência de Empresas Turísticas. International Journal of Marketing, Communication and New Media, 7(13), 5–29. http://hdl.handle.net/11328/2976
Ploum, L., Blok, V., Lans, T., & Omta, O. (2018). Toward a Validated Competence Framework for Sustainable Entrepreneurship. Organization & Environment, 31(2), 113-132. https://doi.org/10.1177/1086026617697039
Pureza, A., & Lee, K.-H. (2020). Corporate social responsibility leadership for sustainable development: An institutional logics perspective in Brazil. Corporate Social Responsibility and Environmental Management, 27(3), 1410–1424. https://doi.org/10.1002/csr.1894
Rahman, S., Ferdausy, S., Al-Amin, & Akter, R. (2020). How does Emotional Intelligence Relate to Transformational Leadership, Creativity, and Job Performance? Society & Sustainability, 2(1), 1–15. https://doi.org/10.38157/society_sustainability.v2i1.64
Reina, W., Sepulveda, C., & Gonzalez, G. (2018). Análisis semiparamétrico de los factores asociados a la sostenibilidad de los emprendimientos. Revista Facultad de Ciencias Económicas: Investigación y Reflexión, 26(1), 163–180. https://doi.org/10.18359/rfce.3144
Rodríguez, M., & Rodríguez, S. (2017). Expresiones faciales y contexto. Reglas sociales que condicionan la espontaneidad de la expresión facial de las emociones. Revista Mexicana de Investigacion en Psicologia, 9(1), 55–72. http://revistamexicanadeinvestigacionenpsicologia.com/ojs/index.php/RMIP/article/viewFile/228/141
Salovey, P., & Mayer, J. D. (1990). Emotional Intelligence and Its Relationship to Other Intelligences. Imagination, Cognition and Personality, 9(3), 185–211. https://doi.org/10.2190/DUGG-P24E-52WK-6CDG
Suwandana, G. (2019). Role of transformational leadership mediation: effect of emotional and communication intelligence towards teamwork effectiveness. International Research Journal of Management, IT and Social Sciences, 6(2), 52–62. https://doi.org/10.21744/irjmis.v6n2.608
Tsaur, S.-H., & Ku, P.-S. (2019). The Effect of Tour Leaders’ Emotional Intelligence on Tourists’ Consequences. Journal of Travel Research, 58(1), 63-76. https://doi.org/10.1177/0047287517738381
Ventura-León, J. L. & Caycho-Rodríguez, T. (2017). El coeficiente Omega: un método alternativo para la estimación de la confiabilidad. Revista Latinoamericana de Ciencias Sociales, Niñez y Juventud, 15(1), 625-627. https://www.redalyc.org/articulo.oa?id=773/77349627039
Vidyarthi, P. R., Anand, S., & Liden, R. C. (2014). Do emotionally perceptive leaders motivate higher employee performance? The moderating role of task interdependence and power distance. The Leadership Quarterly, 25(2), 232–244. https://doi.org/10.1016/j.leaqua.2013.08.003
Yukl, G. (2013). Leadership in organizations. Journal of Experimental Psychology General (8th ed., Vol. 136, Issue 1). Pearson Education, Inc.
Zoraida, J. (2020). Competencias para el desarrollo sostenible ante la crisis planetaria. Una redimensión del proceso formativo en la educación universitaria. Revista Tecnológica-Educativa Docentes 2.0, 8(1), 53-59. https://ojs.docentes20.com/index.php/revista-docentes20/article/view/104