Effects of empowerment and engagement on performance in the Chilean textile industry employees

Authors

Abstract

This research studies how work engagement achieved through psychological empowerment can improve on-the-job performance of employees in the Chilean textile industry. A mediation model is suggested that analyzes work engagement as a mediator in the direct relationship between psychological empowerment and job performance. Findings indicate that an employee will indeed perform better if she/he is psychologically empowered to manage her or his own skills when tackling a task. In effect, engaging the employee with the task, itself will have even more positive repercussions on performance. The study provides empirical evidence for understanding work engagement in Latin American contexts, apart from its practical implications for managing workforce in Chile’s textile industry.

Keywords:

Work Engagement, Psychological Empowerment, Job Performance, Textile Industry

References

Bakker, A. B., & Albrecht, S. (2018). Work engagement: current trends. Career Development International, 23(1), 4–11.

Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta–analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627–668.

Demerouti, E., Bakker, A. B., de Jonge, J., Janssen, P. P. M., & Schaufeli, W. B. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work Environment and Health, 27(4), 279–286.

Fashionunited. (2020). Global fashion industry statistics. Recuperado el 15 noviembre 2020, de https://fashionunited.com/global-fashion-industry-statistics/

Greguras, G. J., Robie, C., Born, M. P., & Koenigs, R. J. (2007). A social relations analysis of team performance ratings. International Journal of Selection and Assessment, 15(4), 434–448.

Hayes, A. F. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression–based approach. Guilford Press.

Juyumaya, J., & Torres. (2020). Work engagement in a digital disruption era: New job demands and resources, Academy of Management Proceedings, 2020(1).

Juyumaya, J. (2019). Escala Utrecht de Work Engagement en Chile: Medición, Confiabilidad y Validez. Estudios de Administración, 26(1), 35–50.

Juyumaya, J. (2018a). Work Engagement, Satisfacción y Rendimiento Laboral: El Rol de la Cultura Organizacional. Estudios de Administración, 25(1), 32–49.

Juyumaya, J. (2018b). Work engagement: Estudiando el compromiso laboral del trabajador. Editorial Académica Española.

Koopmans, L., Bernaards, C., Hildebrandt, V., van Buuren, S., van der Beek, A., & De Vet, H. (2013). Development of an Individual Work Performance Questionnaire. International Journal of Productivity and Performance Management, 62(1), 6–28.

Madrid, H.P., Diaz, M.T., Leka, S., Leiva, P., & Barros, E. (2018). A Finer Grained Approach to Psychological Capital and Work Performance. Journal of Business and Psychology, 33(1), 461–477.

Maslach, C., Schaufeli, W., & Leiter, M. (2001). Job Burnout. Annual Review of Psychology, 52(1), 397–422.Maslach, C., & Leiter, M. (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology, 93(3), 498–512.

Menon, S. T. (1999). Psychological empowerment: Definition, measurement, and validation. Canadian Journal of Behavioural Science, 31(3), 161–164.

Murphy, K. R. (1990). Job performance and productivity. In K. R. Murphy & F. E. Saal (Eds.), Psychology in organizations: Integrating science and practice (157–176). Lawrence Erlbaum Associates, Inc.

Organización Internacional del Trabajo. (2021). Perspectivas Sociales y del Empleo en el Mundo: Tendencias 2021. Recuperado el 23 de septiembre 2021, de https://www.ilo.org/global/research/global-reports/weso/trends2021/WCMS_794492/lang--es/index.htm/

Rappaport, J. (1981). In praise of paradox: A social policy of empowerment over prevention. American Journal of Community Psychology, 9(1), 1–25.

Riger, S. (1993). What’s wrong with empowerment. American Journal of Community Psychology, 21(1), 279–292.

Salessi, S., & Omar, Al. (2016). Satisfacción Laboral Genérica. Propiedades psicométricas de una escala para medirla. Revista Alternativas en Psicología, 26(2), 329–345.

Schaufeli, W., & Bakker, A. (2003). Utrecht Work Engagement Scale. Occupational Health Psychology Unit, Utrecht University.

Schaufeli, W., & Salanova, M. (2007). Efficacy or inefficacy, that’s the question: Burnout and work engagement, and their relationships with efficacy beliefs. Anxiety, Stress, and Coping, 20(2), 177–196.

Spreitzer, G. (1995). Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation. Academy of Management Journal, 38(5), 1442–1465.

Viswesvaran, C., & Ones, D. S. (2000). Perspectives on models of job performance. International Journal of Selection and Assessment, 8(4), 216–226.

Walumbwa, F. O., Mayer, D. M., Wang, P., Wang, H., Workman, K., & Christensen, A. L. (2011). Linking ethical leadership to employee performance: The roles of leader–member exchange, self–efficacy, and organizational identification. Organizational Behavior and Human Decision Processes, 115(2), 204–213.

Wells, J.E., & Welty–Peachey, J. (2011). Turnover intentions: Do leadership behaviors and satisfaction with the leader matter? Team Performance Management: An International Journal, 17(1), 23–40.

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74(3), 235–244.

Zhang, X. M., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: the influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128.