Technological Development and Benchmarking in Organizational Change

Luis Alberto Bellon Álvarez; Tania Elena González Alvarado; Manuel Alfredo Ortiz Barrera

doi:10.5354/0719-0816.2025.79815

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Technological Development and Benchmarking in Organizational Change

Authors

Luis Alberto Bellon Álvarez Universidad de Guadalajara https://orcid.org/0000-0001-5630-4263
Tania Elena González Alvarado Universidad de Guadalajara https://orcid.org/0000-0002-3062-9665
Manuel Alfredo Ortiz Barrera Universidad de Guadalajara https://orcid.org/0000-0001-6738-8941

Vol. 34 No. 1 (2025): Julio - Diciembre

https://doi.org/10.5354/0719-0816.2025.79815

Abstract

This paper addresses the impact of technological development and benchmarking on organizational change because both benchmarking and technological development significantly influence company management. This research aims to determine which factors linked to Technological development and Benchmarking impacted Organizational Change in commercial entities located in the Metropolitan Zone of Guadalajara (ZMG). A closed questionnaire was used as a study instrument, surveying the members of the businesses that underwent an organizational change. Those subjects who were consulted had to be part of the change procedure. The findings indicate that technological development and benchmarking contributed to the implementation of organizational change, taking advantage of demographic changes.

Keywords:

Benchmarking , Technological Innovation , Organizational change

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