Torres-Moraga E, Barra C, Vásquez-Parraga AZ, Farías A. The Effects of Service Quality on Customer Trust and Satisfaction in Internet Banking. Estud. adm. [Internet]. 2013 Jun. 30 [cited 2024 May 3];20(1):1-36. Available from: https://estudiosdeadministracion.uchile.cl/index.php/EDA/article/view/56388