RUIZ-VELÁSQUEZ, M. A.; CEBALLOS, L. M.; LONDOÑO-VÉLEZ, N. Relational marketing and CRM in SMEs in the textile and apparel sector in Antioquia. Estudios de Administración, [S. l.], v. 27, n. 2, p. 5–22, 2020. DOI: 10.5354/0719-0816.2020.57695. Disponível em: https://estudiosdeadministracion.uchile.cl/index.php/EDA/article/view/57695. Acesso em: 29 apr. 2024.